Everything you need to know about playing at abjili — from creating your account and making deposits to understanding bonuses and staying safe. If you can't find your answer here, our support team is available 24/7.
How to sign up, verify your account, and get started at abjili in minutes.
GCash, PayMaya, bank transfers — how to fund your account and cash out winnings.
What games are available, how bonuses work, and wagering requirements explained.
Account security, responsible gaming tools, and how to reach the abjili support team.
Creating an abjili account is quick and straightforward. Visit the abjili website and click the Register button on the homepage. You'll need to provide your mobile number, create a secure password, and agree to the Terms & Conditions.
After submitting your registration, you'll need to complete KYC (Know Your Customer) verification by uploading a valid government-issued ID — this is required to confirm you are at least 21 years old, as mandated by Philippine gaming regulations. Accepted IDs include a Philippine passport, driver's license, SSS ID, UMID, or PhilSys national ID.
abjili requires at least one valid government-issued photo ID to verify your identity and age. Accepted documents include:
You may also be asked to provide proof of address (e.g., a utility bill or bank statement dated within the last 3 months). All documents are handled securely in accordance with our Privacy Policy.
No. abjili strictly enforces a one-account-per-player policy. Creating multiple accounts (also called "multi-accounting") is a violation of our Terms & Conditions and may result in the permanent closure of all associated accounts and forfeiture of any balances.
If you've forgotten your login details, use the password reset function on the abjili Login page or contact our support team for assistance.
Go to the abjili Login page and click "Forgot Password." Enter the mobile number or email address linked to your account, and we'll send you a one-time PIN (OTP) to reset your password. The OTP is valid for 10 minutes.
If you no longer have access to your registered mobile number or email, contact our 24/7 support team at [email protected] with your account details and a copy of your ID for manual verification.
abjili supports the most popular payment methods used by Filipino players:
GCash deposits at abjili are processed in real time — your balance is typically updated within seconds of a successful transaction. If your deposit hasn't reflected after 5 minutes, check your GCash transaction history to confirm the payment went through, then contact our support team with the reference number.
Withdrawal processing times at abjili depend on your chosen method:
Note: First-time withdrawals may take slightly longer as our team completes a final verification check. All amounts are in Philippine Peso (₱).
Yes. abjili has minimum transaction thresholds to keep operations efficient:
There is no maximum deposit limit for verified accounts. Withdrawal limits may vary depending on your account tier and verification status. Contact support for details on higher-tier limits.
abjili offers a wide and growing library of online casino games tailored for Filipino players:
abjili offers various bonuses including welcome bonuses, reload bonuses, and free spins. Each bonus comes with a wagering requirement — this is the number of times you must play through the bonus amount before you can withdraw winnings derived from it.
For example, a ₱500 bonus with a 20x wagering requirement means you need to place ₱10,000 in total bets before the bonus winnings become withdrawable. Always read the specific terms attached to each promotion before claiming.
Yes. All games on abjili use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our game providers are audited by independent testing laboratories to verify RTP (Return to Player) rates and randomness.
Live dealer games are streamed from professional studios with real cards, real wheels, and real dealers — providing full transparency on every outcome. abjili does not manipulate game results in any way.
abjili provides a full suite of responsible gaming tools available free to all players:
Learn more on our Responsible Gaming page.
To activate self-exclusion, go to Account Settings → Responsible Gaming and select the Self-Exclusion option, or contact our support team directly at [email protected]. You can choose a fixed exclusion period (6 months, 1 year, 2 years, 5 years) or a permanent exclusion.
During self-exclusion, your account will be suspended, you will not receive any marketing communications, and you will not be able to log in or deposit. This is a binding commitment — abjili takes self-exclusion requests very seriously and processes them within 24 hours.
Yes. abjili uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your personal information is stored securely and never sold to third parties. We comply with the Philippine Data Privacy Act of 2012 (Republic Act 10173).
For full details on how we collect, use, and protect your data, please read our Privacy Policy.
If you suspect your abjili account has been accessed without your permission, take these steps immediately:
abjili's security team will investigate and respond within 24 hours.
Yes. abjili is fully optimised for mobile browsers on both Android and iOS devices. You can access the full game library, make deposits and withdrawals, and manage your account directly from your smartphone — no app download required. Simply open your mobile browser and visit abjili.club.
For the best experience, use an up-to-date version of Chrome, Safari, or Firefox on your mobile device.
abjili is accessible to players across the Philippines — whether you're in Metro Manila, Cebu City, Davao, Quezon City, Makati, or any other region. As long as you have a stable internet connection and meet the 21+ age requirement, you can register and play.
Please note that it is your responsibility to ensure that online gaming is permitted in your specific locality. abjili operates under PAGCOR oversight and complies with national Philippine gaming regulations.
abjili's customer support team is available 24 hours a day, 7 days a week. You can reach us via:
For responsible gaming concerns, account closures, or self-exclusion requests, please contact us via email for a documented record of your request.
Our abjili support team is available around the clock to help with anything not covered in this FAQ.